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Staybridge Suites Denver Downtown

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Hotel Highlights

  • Standard Wireless Internet service is free for all members


Palo Alto Airport of Santa Clara County
20 Minutes, 10 Miles
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
Recommend This Property

Overall Experience


based on 2 reviews
Recommend This Property

Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Horrible manager, spacious room


13 December 2019


The manager responsible for our check-in process was less than welcoming. Megan was unwilling to resolve check-in in issues, due to their system. She literally, all but told us to go else where. She was rude and her unwillingness to listen was disheartening. By far the worst customer service I've ever received at a hotel.
The room was spacious. The beds slept well.
The water was lukewarm and that was problematic.
Breakfast & kitchen staff were stellar.

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Ok Hotel


04 November 2019

My overall experience was Ok. I was not impressed with the staff at all. Three of the four nights I stayed, I was up between 3-5am because of all the noise people were making in the hallway. Sunday morning I received a wake-up call at 6am which I didn't ask for. I couldn't hear anything the woman was saying and then she just hung up. No apology or anything. What happened Monday morning was the most disturbing thing I've ever had to deal with. I go downstairs at 5am to check out and the girl working couldn't even do so because she was drunk. Her appearance and smell was pretty nasty. Since she couldn't help me I walked away, which she followed me. She got in my face and was asking me all these stupid questions. Once again I walked away, actually outside while it was snowing and again she followed me. This time she threatened to beat me up and steal my money. After I told her multiple times to leave me alone and go back inside she finally did. I called and spoke with the manager later that day and I hope he took this situation serious. I will NEVER stay here again nor recommend this hotel to anyone!!!

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FAQs for Staybridge Suites Denver Downtown

  • Yes, when you book your stay at Staybridge Suites Denver Downtown direct with IHG, choose one of our flexible rates which include the flexibility to change or cancel your reservation at no charge. For full details, refer to our Travel Advisory details.

  • No, Staybridge Suites Denver Downtown does not have a pool.

  • Yes, the Staybridge Suites Denver Downtown offers free WiFi!

  • No, there is no on site restaurant at Staybridge Suites Denver Downtown.

  • Rates for accommodations at Staybridge Suites Denver Downtown vary by season. For your rate options, please input your dates.

  • The Staybridge Suites Denver Downtown has 111 guest rooms. Enter your dates to view available rooms for your stay.