Your session will expire in 5 minutes, 0 seconds, due to inactivity.
Stay Logged In
You're currently viewing this site in a different language. Would you like this to make your default language?
You can change your country and language settings in the future by using the selector at the top of the page.
Staybridge Suites Boston Logan Airport - Revere
Reviews
Guest Reviews
Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.
Ratings summary
Overall Experience
4.6
/
5
Rating breakdown 276 reviews
5 Stars
202
4 Stars
49
3 Stars
14
2 Stars
8
1 Star
3
based on 276 reviews
251 out of 27292%recommend this property.
Staff and Service
4.6
/
5
Room and Comfort
4.7
/
5
Value
4.3
/
5
Room Cleanliness
4.7
/
5
Sleep Quality
4.5
/
5
Home Like Atmosphere
4.4
/
5
Opportunities to Socialize
4.0
/
5
Review Filters
and
Star Rating
- ,
- ,
- ,
- ,
- ,
and
Room and Comfort
and
Value
and
Room Cleanliness
and
Sleep Quality
and
Age
- ,
- ,
- ,
- ,
- ,
- ,
and
Traveler Type
- ,
- ,
- ,
- ,
- ,
and
Pros
- ,
- ,
- ,
- ,
- ,
- ,
- ,
- ,
- ,
- ,
and
Cons
- ,
- ,
- ,
- ,
- ,
- ,
- ,
- ,
- ,
- ,
and
Language
- ,
- ,
- ,
- ,
- ,
- ,
- ,
- ,
- ,
Click on filters to refine your results.
Product ReviewsWrite a review
Comfortable room
Overall Experience
5.0
/
5
PostedMarch 9, 2025
Share:
Staff and Service
5.0
/
5
Room and Comfort
5.0
/
5
Value
5.0
/
5
Room Cleanliness
5.0
/
5
Sleep Quality
5.0
/
5
Home Like Atmosphere
5.0
/
5
Opportunities to Socialize
5.0
/
5
Yes, I recommend this property.
The warmest hotel welcome and its excellent guest service
ProsRoom Cleanliness, Location, Amenities, recognition for ihg rewards club members, breakfast
ConsRoom Cleanliness, Location, Amenities, recognition for ihg rewards club members, breakfast
Thank you! You have successfully submitted a comment for this review.
Great hotel staff
Overall Experience
4.0
/
5
PostedFebruary 24, 2025
Share:
Age:50-64
Traveler Type:Business
Check Out Date:2025-02-23
Staff and Service
5.0
/
5
Room and Comfort
5.0
/
5
Value
5.0
/
5
Room Cleanliness
5.0
/
5
Sleep Quality
5.0
/
5
Home Like Atmosphere
5.0
/
5
Opportunities to Socialize
5.0
/
5
Yes, I recommend this property.
I really enjoyed staying at this hotel. The only thing I did not enjoy was trying to find parking at night as hotel owner is allowing cars other than hotel guest to park cars like a park and ride. So much stress worrying about parking that is unnecessary just to make a buck.
Check Out Date:2025-02-23
ProsAmenities, Room Cleanliness, Location, Recognition for IHG® Rewards Club Members
Consparking
Thank you! You have successfully submitted a comment for this review.
Beautiful room
Overall Experience
5.0
/
5
PostedFebruary 12, 2025
Share:
Age:35-49
Traveler Type:Combined Business and Leisure
Reason for Visit:Work
Next Destination:Tokyo
Staff and Service
5.0
/
5
Room and Comfort
5.0
/
5
Value
5.0
/
5
Room Cleanliness
5.0
/
5
Sleep Quality
5.0
/
5
Home Like Atmosphere
5.0
/
5
Opportunities to Socialize
5.0
/
5
Yes, I recommend this property.
Beautiful hotel . Great location . Clean . Friendly staff
Reason for Visit:Work
Next Destination:Tokyo
ProsRoom Cleanliness, Location, Amenities, recognition for ihg rewards club members, breakfast
Thank you! You have successfully submitted a comment for this review.
Excellent staff in all areas
Overall Experience
5.0
/
5
PostedFebruary 8, 2025
Share:
Age:50-64
Traveler Type:Leisure
Reason for Visit:Overnight pre flight stay
Next Destination:Italy
Staff and Service
5.0
/
5
Room and Comfort
5.0
/
5
Value
5.0
/
5
Room Cleanliness
5.0
/
5
Sleep Quality
5.0
/
5
Home Like Atmosphere
5.0
/
5
Opportunities to Socialize
5.0
/
5
Yes, I recommend this property.
All staff from front desk, housekeeping, shuttle drivers, restaurant/lounge are helpful, friendly, professional and everyone always goes above and beyond to make our stay perfect.
Reason for Visit:Overnight pre flight stay
Next Destination:Italy
ProsRoom Cleanliness, Location, Amenities, recognition for ihg rewards club members, breakfast, staff
Thank you! You have successfully submitted a comment for this review.
Overnight Work Stay
Overall Experience
4.0
/
5
PostedFebruary 8, 2025
Share:
Traveler Type:Business
Reason for Visit:Business
Next Destination:Dublin or Glasgow
Staff and Service
5.0
/
5
Room and Comfort
4.0
/
5
Value
4.0
/
5
Room Cleanliness
5.0
/
5
Sleep Quality
4.0
/
5
Home Like Atmosphere
4.0
/
5
Opportunities to Socialize
4.0
/
5
Yes, I recommend this property.
A very nice and clean hotel with excellent staff. Rooms are a bit tight for a kitchenette style room and there is no bathtub (If a preference). Entrances are a bit confusing if not familiar with the area. Overall, well priced. Breakfast did not have any non-pork options any day of the week.
Reason for Visit:Business
Next Destination:Dublin or Glasgow
ProsRoom Cleanliness, Location
Consbreakfast
Thank you! You have successfully submitted a comment for this review.
Great place to stay
Overall Experience
5.0
/
5
PostedJanuary 18, 2025
Share:
Age:50-64
Traveler Type:Leisure
Reason for Visit:Sight seeing
Next Destination:Florida
Staff and Service
5.0
/
5
Room and Comfort
5.0
/
5
Value
4.0
/
5
Room Cleanliness
5.0
/
5
Sleep Quality
5.0
/
5
Home Like Atmosphere
4.0
/
5
Opportunities to Socialize
5.0
/
5
Yes, I recommend this property.
We did a lot of looking around. This facility was close to about every interest we had. Five or so miles from the beach.
Reason for Visit:Sight seeing
Next Destination:Florida
ProsRoom Cleanliness, Location, recognition for ihg rewards club members, breakfast
Thank you! You have successfully submitted a comment for this review.
Great service
Overall Experience
5.0
/
5
PostedDecember 30, 2024
Share:
Age:50-64
Traveler Type:Leisure
Staff and Service
5.0
/
5
Room and Comfort
5.0
/
5
Value
5.0
/
5
Room Cleanliness
5.0
/
5
Sleep Quality
5.0
/
5
Home Like Atmosphere
5.0
/
5
Opportunities to Socialize
5.0
/
5
Yes, I recommend this property.
Excellent overall. Staff wasvery attentive and friendly. I recommend.
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
ProsRoom Cleanliness, Location, Amenities, recognition for ihg rewards club members, Social Evening Reception, breakfast
Thank you! You have successfully submitted a comment for this review.
Poor Service
Overall Experience
2.0
/
5
PostedDecember 2, 2024
Share:
Age:35-49
Traveler Type:Leisure
Check Out Date:2024-11-30
Reason for Visit:Family vacation
Staff and Service
1.0
/
5
Room and Comfort
2.0
/
5
Value
3.0
/
5
Room Cleanliness
2.0
/
5
Sleep Quality
3.0
/
5
Home Like Atmosphere
2.0
/
5
Opportunities to Socialize
3.0
/
5
No, I do not recommend this property.
I like to stay in IHG Hotels as a Gold member. This is my 2nd time staying in staybridge. This experience was horrible. First of all Kevin who was at the front desk didn’t welcomed me as a member. I asked for luggage cart and he told me wait, i have been waiting so long with no luck i had to carry all my luggage up and down one by one. During the checkin i refuse the parking charge since i have other options. I didn’t fill the paper at all. During all my stay when i came to pick up my family he kept reminding me my car will be towed i told i will be quick and i moved in less than a minute. My room wasn’t clean for the all 3 nights of my stay. I understand the thanksgiving schedule but at least i could have received service on Friday. Kevin was the one who checked me out again and i asked him to email me the receipt he said yes even i never received it. Now check my IHG app, i’m surprise they charged me for 3 days parking. This is unacceptable. I reached out to them again and the assistant told me i will receive an email which i never received. I will follow up on this until i got my parking charge refund.
Check Out Date:2024-11-30
Reason for Visit:Family vacation
ProsRoom Cleanliness, Recognition for IHG® Rewards Club Members
Thank you! You have successfully submitted a comment for this review.
Post a Comment
Read comment (1)
Comments (1)Post a Comment
Posted byHotel Staff
Additional information about Americas could not be loaded.
onDecember 5, 2024
Thank you for sharing your feedback about your recent stay at Staybridge Suites. We sincerely apologize for the challenges you experienced and regret that we fell short of delivering the exceptional service you expect as a valued IHG Gold member.
We are deeply sorry to hear that your arrival experience was not welcoming and that assistance with a luggage cart was delayed. This is not the level of service we strive to provide, and we will address this with our team to ensure better support in the future.
Regarding housekeeping, we understand the importance of having a clean and comfortable space throughout your stay. While the holiday schedule may have impacted our services, it is unacceptable that your room was not attended to, and we sincerely apologize for this oversight.
Your loyalty to IHG is greatly appreciated, and we are committed to making this right. Please feel free to reach out directly to me or our management team if there are additional concerns or if there is anything else we can do to restore your trust in us.
Thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back and provide you with the outstanding experience you deserve.
