1290 Sweet Home Road
Amherst, NY
14228
United States
Check-in: 3PM
Check-out: 12PM
Usia Check-in: 18
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Buffalo-Amherst"/>
ความคิดเห็นจากแขกที่เข้าพัก
การแสดงความเห็น และการให้คะแนนแต่ละครั้งที่เราได้รับจะมีการตรวจสอบ เพื่อให้มั่นใจว่าเราแสดงเฉพาะข้อมูลที่ได้รับจากแขกซึ่งเข้าพักจริงในโรงแรมของเรา
94%
แนะนำโรงแรมนี้
ประสบการณ์โดยรวม 4.7
94%
แนะนำโรงแรมนี้
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Top Tier
ByKennyG
กันยายน 26, 2567
Staybridge Buffalo Amherst is one of the best properties I’ve stayed at. The staff is so friendly, and when you stay here they treat you like family. The breakfast is great. They hold social three times a week and if you ever have any issues or concerns they will address them immediately. The GM Teresa is amazing, she’s kind, flexible and always willing to go the extra mile. The property is maintained very well. This is the only place I will stay when I’m in Buffalo.
Home Away
ByMj13
กันยายน 03, 2567
We are currently on our 3rd stay in the last month and have one more planned and each time we stay it genuinely feels like our home away from home. From start to finish—booking, checking in, the room, social hour/breakfast, check out, etc has been flawless. Each individual we have interacted with has been so helpful, warm and welcoming. We are staying so I can complete my treatment at one of the local hospitals and with the hotel honoring a designated rate it has made a stressful situation a bit more pleasant to handle. We cannot rave enough about how great our experience has been each time we’ve been here.
Last IHG Hotel
ByArii
มิถุนายน 23, 2567
I will keep away from IHG. There are much better hotels.
Layanan luar biasa
ByLisa
เมษายน 01, 2567
Theresa should be given a raise! She is a saint. She truly knows what fantastic customer service is and being a team player. I feel that a lot of places forgot what that is but providing great customer service goes a long way. Some of my party said the bed was too soft for them but overall it was a great stay. We stayed 2 nights and had 2 suites booked. Theresa even called to make sure that the booking was correct and got our rooms as close together as possible.
Hotel yang bagus!
ByShand44
มีนาคม 27, 2567
We stayed here last week for three nights. First let me just say, the free breakfast at this hotel is the best we have had. We were in a king studio suite on the 6th floor. The room was mostly clean and the floor was super quiet. You can walk to restaurants and it’s a quick drive to downtown Buffalo and Niagara Falls. The hotel also had fresh baked cookies each afternoon at the front desk. Every hotel employee we talked to was friendly and helpful. Definitely recommend staying here and will return if in the area again!
Dirty Pool & Noisy Bathroom Vent
ByVip$
ธันวาคม 19, 2566
Room was clean and comfortable. Bathroom vent was very noisy. Couldn’t sleep all night. Informed Front desk at Checkout they said we can’t do anything about it.
Nobody mentioned it was cash less hotel and had to pay over due to conversion and forex rate.
Pool was very dirty. My kids were not happy that they couldn’t use the pool.
Bathroom was not well done. Mould on sides. Was given accessible and connecting room and wasn’t told. Not too happy with the stay.
Layanan pelanggan yang sangat baik
ByFunAmy01
ธันวาคม 19, 2566
Theresa, hotel manager and her team are beyond accommodating. I stay at this property for work at least 15-20 times a year because of the excellent service and feeling like I’m “home away from home.” The hotel lobby is beautifully decorated for the holidays.
I am greeted by name every time when interacting with staff.
Lastly, Erin who often leads social hour/reception takes great pride in serving up quality and tasty food that is included with your stay. Thank you to the entire team for always making me feel welcome.
Weekend Getaway
ByJen4412
พฤศจิกายน 28, 2566
Everything was absolutely wonderful. We enjoyed our stay and absolutely will return
Layanan luar biasa
ByDisney Princess
ตุลาคม 11, 2566
I checked in on the 10/5/23, the desk agent working the 3 to 11 shift was so welcoming, so polite, and very attentive to my needs. I was in town for a funeral and the desk agent made sure to make my stay comfortable. They agent went above and beyond to accommodate my stay when it had to be extended last minute. The night agent that worked the morning of 10/9/23 was amazing as well. I apologize for forgetting names. You guys are amazing!!!!! Will stay again!
Staf yang luar biasa
ByMama of 3
กรกฎาคม 15, 2566
I cannot say enough about how wonderful the staff was at this hotel. Super friendly, super helpful, Best, IHG, Hotel Experience yet and I’ve been staying for several years.
Luar biasa
OlehMerah1990
กรกฎาคม 09, 2566
Everything in this hotel was great. From the rooms to the staff. Outstanding
Excellent experience!!
Bymarkoutar
พฤษภาคม 02, 2566
This was my first time staying at Staybridge and it certainly won’t be my last!
The staff were incredible, courteous, friendly and welcoming, especially Theresa at the front desk.
The rooms are spacious and the breakfast had a large variety.
The overall atmosphere was nothing like I’ve ever experienced before. It felt like “home”!