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Staybridge Suites Brownsville

Brownsville" />

2900 Pablo Kisel Blvd

Brownsville, Texas

78526

United States

Check-in: 3PM

Check-out: 12PM

Usia Check-in: 21

Email Hotel

1 956 5049500

Chat

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HUBUNGI RESERVASI

Brownsville/@25.960671,-97.505027">
Brownsville 2900 Pablo Kisel Blvd

Keuntungan Memesan Dengan Kami

Brownsville"/>
ความคิดเห็นจากแขกที่เข้าพัก
การแสดงความเห็น และการให้คะแนนแต่ละครั้งที่เราได้รับจะมีการตรวจสอบ เพื่อให้มั่นใจว่าเราแสดงเฉพาะข้อมูลที่ได้รับจากแขกซึ่งเข้าพักจริงในโรงแรมของเรา
85%
แนะนำโรงแรมนี้

ประสบการณ์โดยรวม

4.2

ข้อมูลจาก 58 การแสดงความเห็น
85%
แนะนำโรงแรมนี้

Perincian Peringkat

58การแสดงความเห็น

  • 5 ดาว
    36
  • 4 ดาว
    9
  • 3 ดาว
    6
  • 2 ดาว
    1
  • 1 ดาว
    6

Open Doir

By

8월 14, 2024

This Hotel had some nice things about it. However, I am still upset that I went to work for 11hours, came back to my room and my door was left wide open by housekeeper. By the grace of god nothing was missing. I called downstairs and the associate said she would let her manager know. When I checked out I expressed my displeasure about leaving my room open for everyone to to enter at their pleasure. She also said they would let the manager know as the manager doesn’t work on the weekends. So far I have not heard anything from the manager yet! Still waiting. They do have complementary washers and dryers. Five washers and one working dryer. Nightstand had ants crawling on it for the 3 days I was there. Not once did I eat in the bedroom. But there are ants. Aside from that, it was ok.

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Great Hotel Stay

By

12월 17, 2023

klub

I really enjoyed staying at this hotel. It is very nice and clean. It felt like home, I enjoyed having the full size fridge and small kitchen area. The only thing missing was a blow dryer in the room I stayed in. I would definitely recommend this hotel.

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Wonderful staff and breakfast

By

10월 26, 2023

Platinum Elite

Breakfast has been phenomenal every time I stay here, they always have fresh fruit and on occasion in the summer had fresh papaya. Staff is extremely helpful and are very accommodating.

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Terrible Experience

By

9월 20, 2023

klub

Elevator did not work
Pool was green
Room smelled like wet dog
Tv was old and color was faulty
Dirty kitchenette

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Pengalaman menginap yang luar biasa!

By

7월 09, 2023

klub

The night before my reservation, I called the hotel to get informed about my stay and Felicia answered all my questions and was very friendly! The day I checked in, Rigo at the front desk was so nice and helpful, he made sure we weren’t missing anything for our stay! The room was so clean and comfy, my family and I had a great time on the 4th of July.

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I would not recommend.

By

9월 18, 2022

This is not the place to stay for business travelers or those used to staying at nicer properties. Property is outdated. It’s like apartment living with all the smells and noises of those staying there. Room quality is poor. I had to change rooms due to finding multiple bugs in my bed, stains on the sheets, and other issues. I cut my stay short and moved to another hotel.

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Shady billing!

By

7월 03, 2019

I am very disappointed with this hotel.
The minute I checked in, I was asked to sign and initial a receipt showing my daily rates. I noticed the rate was different (less) for second day booking than what I had received booking this room online. I proceed to ask the front clerk what my total was and what my daily rates were, since this document did not show a total, just a daily rate. She stated that since I had booked online with a "3rd party", she could NOT disclose to me my daily rate and that "they" (meaning this so-called 3rd party company I supposedly booked through) should of sent me an email with that information. I proceed to ask her if the rates I had JUST signed and initialed for were MY actual rates and she searched through the computer letting me know that they were NOT my actual rates. I asked her for a copy of the form I had JUST signed and initialed and she stated that she was not sure if she could give me a copy and that she would have to text her manager to ask. Therefore upon recieving a reply from her manager (Daniella) who said that she had spoken to the GM (Roman) who said that "No, a copy could NOT be provided to me". This is a truly SHADY incident on this hotel's part. Why am I being asked to sign and initial a form with one rate and physically being charged a completely DIFFERENT rate? Is it not logical to sign a form stating the rate I'm being charged!?! WHY would I be asked to sign for a different rate? Who is pocketing the difference from me and who knows how many others? I asked the clerk (Stephanie) who's response was "That's weird, I don't know why it's different " .... I expect an explanation as to WHY this happened WHY it was different and WHY I was asked to sign it if it was NOT my rate?
AND let it be known that I did NOT reserve through ANY THIRD PARTY COMPANY, I reserved online through the official Staybridge website!! You can obviously verify that on your end. So what is the malfunction here? Why would this clerk (Stephanie) tell me any different?
Secondly, DAY TWO, we head out to the pool at 11:30 only to find it CLOSED until 3 p.m. due to some chemicals that were put in there. How convenient is this for your guests? I book a TWO day reservation to get in an ENTIRE pool day on the second day just to be told it's closed until 3 p.m.?!?! Just as if I were having to wait for check-in AGAIN to use the hotel facilities, seriously? This is ridiculous! I called the front desk to the clerk (Stephanie) and advised her that I wanted to speak with either the GM (Roman) or the manager (Daniela) and she stated they were unreachable until Monday-Friday. I proceeded to tell her that I knew she was able to text them for issues, since she had just done so the day before when I checked in to ask about being able to issue me a copy, and if course at that point, at their convenience they replied almost immediately to deny me a copy, However, today when I'M THE ONE requesting the call, NOTHING from EITHER one of the individuals leading this hotel?
I am sitting in this hotel room at 12 noon, just waiting for 3 o'clock to come around to go out there! To top THAT off, we couldn't even BBQ while waiting for the pool to be ready because when we tried to turn it on, there was no gas tank in one of pits and the gas tank in the other pit was EMPTY! At this point we had to once again reach out to the front desk who then sent someone over to check, who then left without saying anything and showed up 45 minutes later with a workable tank. And all during this time, no call back from either the manager OR the GM. Until this day, neither one of them have reached out to me. This is a terrible way to conduct business on your part!
Extremely dissatisfied!!! It was a complete waste of MY time AND MY MONEY sitting in this hotel room watching t.v. which is something I could of just stayed home to do!

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The place to stay in Brownsville

By

9월 30, 2014

klub

Excellent location and great price. Rooms are very nice. The TV channel line up is not consistent with the TV channel guide in the room...takes a while to figure out the channel line up. Need to consider upgrading the TV cable to digital.

โพสต์โดยHotelStaff
10월 03, 2014
Good morning Mr. Sef2020 thank you for those kind words. we are updating our cable service and going into digital channels, on your next stay with us the channel line up and channels should be consistent. thank you have a great weekend.
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Sangat bagus sekali

By

9월 28, 2014

Platinum Elite

This is a great Business Hotel to stay at. Complimentary Evening socual, and calso breakfast. Plenty of electrical outlets in the room, and great Internet service. please of locations nearby to walk to, or complimentary shuttle

โพสต์โดยHotelStaff
9월 30, 2014
Dear Mr. Night Traveler We are pleased to hear those words from you. Thank you for being a loyal member. If there is anything better that we can do please let us know thank you and have a great day.
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staffing friendly

Oleh

9월 16, 2014

Platinum Elite

staffing are friendly, feels like home. also the location is easy to find everything.

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Great quiet cozy room with awesome service

By

9월 15, 2014

Stay went very well! no issues! which was great since I was working long days across border in Mexico! very courteous staff ! Great variety on breakfast bar in mornings!!

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trip to Brownvile

By

9월 15, 2014

Nice stay, really good staff, good location, always a good stay t thi location

โพสต์โดยHotelStaff
9월 30, 2014
We are pleased to hear that your stay was excellent. we also have a complementary shuttle that can transport you to and from our surrounding area.
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