Guest Reviews
Overall Experience
4.4
This all-suite hotel has everything you need including full kitchens. You can stay on top of your emails with our complimentary Wi-Fi access available throughout the hotel, and enjoy our complimentary breakfast every morning. After a long day, return to the hotel and relax in our comfortable suites that are a home away from home. Work off the day's stress in our fully equipped Fitness Room, visit the Pantry for light snacks or join us for The Social, an evening reception, each Monday, Tuesday and Wednesday. We offer complimentary shuttle service within the local area and a complimentary 24-hour laundry facility. Book your next Chicago stay today at the Staybridge Suites® Chicago-Oakbrook Terrace Hotel.
Overall Experience
4.4
Does this hotel have in-room kitchens?
Staybridge Suites Chicago-Oakbrook Terrace offers fully furnished in-room kitchens in all rooms. Our full kitchens have everything you need to cook your own meals while traveling. Visit our Amenities page for more details.
Can I cancel my booking at Staybridge Suites Chicago-Oakbrook Terrace for a full refund?
Yes, when you book your stay at Staybridge Suites Chicago-Oakbrook Terrace direct with IHG, choose one of our flexible rates which include the flexibility to change or cancel your reservation at no charge. For full details, refer to our Travel Advisory details.
How much is parking at Staybridge Suites Chicago-Oakbrook Terrace?
Complimentary parking is available at Staybridge Suites Chicago-Oakbrook Terrace for hotel guests.
Does Staybridge Suites Chicago-Oakbrook Terrace have a pool?
No, Staybridge Suites Chicago-Oakbrook Terrace does not have a pool.
When is breakfast at Staybridge Suites Chicago-Oakbrook Terrace?
Breakfast at Staybridge Suites Chicago-Oakbrook Terrace is available from 6:30 AM to 9:30 AM.
What are the check-in and check-out times for Staybridge Suites Chicago-Oakbrook Terrace?
Check-in at Staybridge Suites Chicago-Oakbrook Terrace is from 3:00 PM, and check-out time is 12:00 PM. Contact the hotel directly for options available for early check-in or late check-out.
Does Staybridge Suites Chicago-Oakbrook Terrace offer free Wi-Fi?
Yes, the Staybridge Suites Chicago-Oakbrook Terrace offers free WiFi!
Does Staybridge Suites Chicago-Oakbrook Terrace have a restaurant on site?
No, there is no on site restaurant at Staybridge Suites Chicago-Oakbrook Terrace.
Is there a fitness center at Staybridge Suites Chicago-Oakbrook Terrace?
Yes, there is an onsite fitness center at Staybridge Suites Chicago-Oakbrook Terrace.
How much does it cost to stay at Staybridge Suites Chicago-Oakbrook Terrace?
Rates for accommodations at Staybridge Suites Chicago-Oakbrook Terrace vary by season. For your rate options, please input your dates.
How many rooms does the Staybridge Suites Chicago-Oakbrook Terrace have?
The Staybridge Suites Chicago-Oakbrook Terrace has 112 guest rooms. Enter your dates to view available rooms for your stay.
Can I bring my pet to Staybridge Suites Chicago-Oakbrook Terrace?
Pets are welcome at Staybridge Suites Chicago-Oakbrook Terrace. There is a pet deposit per stay of 150 USD. Our Pet Policy: 1 Pet allowed with nonrefundable fee of 75 dollars for 7 nights and 150 dollars for 8 nights or more. Pets must weigh less than 80lbs. Agreement signed at check in. . Pet must be kept in crate..
Just what I needed in a difficult circumstance
ByGrateful Mom
August 18, 2020
I had lost power and was not expected to have it restored for over 4 days. I booked a room there. It also provided a good place to work remotely since I had no power. I was able to save food in the fridge, cook dinner for my boys, and work. Given the high demand, I was impressed and so grateful that they did NOT gouge with high prices. In fact, they kept the low covid price even thought they had enormous demand and was sold out. Good people! The hotel was very clean which was welcome with covid and had several hand sanitizing stands around the hotel and washed all dishes in the dishwasher between guests. It was a welcome respite during difficult times. They even allowed my dogs to stay. I cannot say enough of how great the staff was. If you book though, go direct and not through third parties.
Staff was awful
Bycas32
May 15, 2019
We got there late to check, around 11pm. Tried the door and it was locked then saw the sign to use your room key or the phone to call desk. So I pick the phone and am waiting for the clerk to answer when I hear her yell "OPEN THE DOOR" I hang up and my kids open the door and walk through as I get in I hear her YELL at my kids to "Use the room key next time!" I inform her that we don't have a key as were there to check in and she says "Oh well it will be a minute" She finishes checking in the person that was already there and then I walk up to check in. The whole time shes checking us in she is cussing at her computer going on and on about how "f**king slow it is" dropping f-bombs and saying s**t repeatedly in front of my kids!. Since it was late and I was exhausted I didn't want to get into it with her so I let her rant then we went to our room. We all immediately got ready for bed and laid down, About 30 minutes later so at almost MIDNIGHT she calls our room when I answer she says you forgot your water bottle. I said excuse me, she said you forgot your water bottle I said no sorry we didn't have any water bottles. She says ok whatever and slams the phone down in my ear. I tried to talk to the clerk when we checked out about it and she rolled her eyes and said I needed to call the GM on Monday. I have called 5 times and NEVER received a callback. For the amount that room cost me you'd think they would have better customer service! I will NEVER stay here again!
Bettter than expectedd
By086 msj
October 16, 2014
Better than expected. Not happy with being forced to do more than I wanted with this review. None of the back buttons work
This has left a bad taste in my mouth
Nice place - loud guests
ByTravelerCheck
October 15, 2014
Normally I love this hotel and will be back. Unfortunately, I drew the people who blasted the TV all night and hence the low sleep rating. Otherwise, this hotel is great.