List of SDKs provided to IHG by non-affiliated entities

Name of SDK application 

Name of SDK provider

Purpose of Collection and Use

Personal Information Collected via SDK 

Sensitive Permission Requested

Link to SDK Provider Privacy Policy 

WechatOpen

SDK

Tenpay Payment Technology Co.

To invoke WeChat Pay feature.

WeChat Profile:

• Avatar image
• Nickname
• Phone Number
• Confirmation Number
• Guest's Last Name
• OpenID

Nil

https://www.tenpay.com/v3/helpcenter/low/privacy.shtml

Cardinal Mobile SDK

Visa Inc.

To provide guests with a fraud prevention mechanism when providing card details for a booking.

Guest’s Full Name

Phone Number

email

Physical address

GPS (Latitude and Longitude)

Device Information:

• Model
• Unique Identifier
• Operating System
• Device Name
• IP Address
• IMEI
• Network operator
• SIM Serial Number
• WIFI - Mac Address
• Bluetooth adapter address

GPS

Read Phone State

Bluetooth

https://usa.visa.com/legal/privacy-policy.html

AppsFlyer Framework

AppsFlyer Ltd.

To record and monitor organic and non-organic installs

Provides attribution and event reporting to enhance mobile app functionality.

To enable advanced marketing attribution with partners by verifying of the partner’s app is installed on the device, prior to deep linking to the partner’s app or prompting guests to install the partner’s app.

Browser type

Device Type and Model

CPU

System Language

Memory

OS Version

Wi-Fi Status

Time stamp and Zone

Device motion parameters (Accelerometer and gyroscope)

Carrier

IP Address

User Agent

IDFA (Identifier for Advertiser in iOS devices)

Android ID (in Android Devices)

Google Advertiser ID (in Android Devices)

Member ID

Campaign ID

Reservation details

IMEI

Current Search parameters

Events: Booking creation, Displaying Hotel details, Enrollments, Sign-in

Nil

https://www.appsflyer.com/services-privacy-policy/

Ensighten

Ensighten Inc

Tracks guest events such as pages opened, search terms, enrollments, offers presented to or selected by guests and bookings made to determine aggregate revenue generated during a given period.

Membership ID

Member Status

Behavioral data such as destination searched, check in/out dates, App screen viewed, total revenue when a booking is completed, booking confirmation number, total Reward points.

General Device Information

Android ID (in Android Devices)

Nil

https://www.ensighten.com/privacy-policy/

Qualtrics

Qualtrics LLC

Provides a way for guests to provide feedback about our App, products and services.

Guest’s Full Name

Membership ID

Membership Status

Confirmation Number

Hotel

Rate Type

Room Type

Survey responses

Operating System

App Version

Nil

General: https://www.qualtrics.com/privacy-statement/

Surveys: https://www.qualtrics.com/support/survey-platform/getting-started/data-protection-privacy/

MarketingCloud SDK

Salesforce.com, inc

To deliver personalized messages to guests.

First Name

Last Name

Email

Member ID

Push Notifications

GPS

https://help.salesforce.com/articleView?id=sf.data_protection_and_privacy.htm&type=5

GigyaSDK

SAP America

To provide functionality to authenticate guest login credentials.

Guest’s profile:

• Full Name
• Full Address
• Email
• Birth Year
• email
• Phone number
• Membership Number
• Location

General Device Information

Android ID (in Android Devices)

Face ID

Touch ID

https://www.sap.com/about/legal/privacy.html

AlipaySDK

Alipay Singapore E-Commerce Private Limited

To facilitate integration with Alipay.

Guest’s Last Name

Confirmation Number

Information about the Device.

Nil

https://render.alipay.com/p/f/agreementpages/alipayglobalprivacypolicy.html

AppDynamics

Agent

AppDynamics LLC

To monitor the performance and activities of the App as it runs.

Member ID

Device Information:

• Unique Identifier
• Operating System
• Browser Type
• Mobile Network (Verizon, AT&T, T-Mobile)
• Telephone number

Location Information:

• City
• Country

Technical Information:

• IP address
• Disk Space  

GPS

https://www.appdynamics.com/legal/privacy-policy

BaiduMapKit

Beijing Baidu Netcom Technology Co. ltd.

To provide mapping services and precise geolocation for Guests physically located in Mainland China.

Location Information

• GPS coordinates
• IP Address
• Nearby Devices
• WLAN Access Point

Device Information:

• Hardware Model
• Operating System Version
• Unique Identifier
• MAC address
• International Mobile Equipment Identity Code IMEI.
• Android ID (in Android Devices)

GPS

https://map.baidu.com/zt/client/privacy/index.html

FullStory

FullStory, Inc.

To reproduce user interactions on a website or web application by transforming logged user events into a reproduction of how users navigated the site or app. This is used to maintain and improve website or app performance.

Location:

Country /territory, City, State /province

Device Information:

• Model
• Operating System
• IP Address
• Memory (Low)
• OS Version  
• Time stamp and Zone  

Nil

https://www.fullstory.com/legal/privacy-policy/

Onity TRFramework

Carrier Global Corporation

1. To complete the Onity Digital Key registration of a guest’s mobile device

2. To retrieve and hold Onity Digital Keys to be used by the IHG Mobile App

Onity-derived Key Serial Number (denotes the mobile device), Unique Universal ID (created solely for interfacing the IHG Mobile App and the Onity TRFramework)

Nil

Onity’s Privacy Policy falls under its parent company Carrier:

https://www.corporate.carrier.com/legal/privacy-notice/

ACPCore

Adobe Inc.

Mobile Core is required for all Adobe Experience Platform app implementations. Mobile Core contains a common set of functionality and frameworks, including Experience Cloud Identity services, data event hub, Rules Engine, reusable networking, and disk access routines. The following sections provide additional information about what is provided in the Mobile Core extension

Membership ID

Member Status

Search data such as destination,

check in/out dates, App screen viewed, total revenue when a booking is completed, booking confirmation number, total Reward points.

General Device Information

Nil

https://aep-sdks.gitbook.io/docs/resources/privacy-and-gdpr

https://aep-sdks.gitbook.io/docs/adobe-experience-cloud-and-apples-idfa-announcement

ACPTarget

Adobe Inc.

Adobe Target helps test, personalize, and optimize mobile app experiences based on user behavior and mobile context. Adobe Target is used to send customized content to users.  This content may be simple messaging or special offers (like free nights or special rates).

Membership ID

Member Status

Search data such as destination,

check in/out dates, App screen viewed, total revenue when a booking is completed, booking confirmation number, total Reward points.

General Device Information

Nil

https://experienceleague.adobe.com/docs/analytics/technotes/privacy-overview.html?lang=en

ACPAnalytics

Adobe Inc.

Provides analytics on app use. Tracks Membership Enrollment, Reservations

Offers, Search, Gallery, Rates, and Details.

Membership ID

Member Status

Search data such as destination,

check in/out dates, App screen viewed, total revenue when a booking is completed, booking confirmation number, total Reward points.

General Device Information

Nil

https://experienceleague.adobe.com/docs/analytics/technotes/privacy-overview.html?lang=en

ACPAudience

Adobe Inc.

Adobe Audience Manager is an audience data management platform used to send customized content to users.  This content may be simple messaging or special offers (like free nights or special rates).

Membership ID

Member Status

Search data such as destination,

check in/out dates, App screen viewed, total revenue when a booking is completed, booking confirmation number, total Reward points.

General Device Information

Nil

https://experienceleague.adobe.com/docs/audience-manager/user-guide/overview/data-security.html?lang=en#pii

ACPUserProfile

Adobe Inc.

The Profile extension stores information about the user on the client and can be used  to send personalized content such as messages or special offers.

Membership ID

Member Status

Search data such as destination,

check in/out dates, App screen viewed, total revenue when a booking is completed, booking confirmation number, total Reward points.

General Device Information

Nil

https://aep-sdks.gitbook.io/docs/resources/privacy-and-gdpr

Medallia

Medallia, Inc.

Provide guests with opportunity to provide in-app feedback on IHG Products and Services

• Browser Language, Name, & Version
• City, Country & Country Code & Region
• Device Name, Type, Vendor
• IP Address
• Language Locale
• Operating system
• Origin Type
• Screen Resolution
• Survey Health Metrics
• Usable Screen Resolution
• Visit Date
• Website/Application URL
• UUID

Nil

https://www.medallia.com/privacy-policy/

Akamai

Akamai Technologies, Inc.

For optimizing user network access and preventing bot logins

Android ID (in Android Devices)

Nil

https://www.akamai.com/legal/compliance/privacy-trust-center

Name of SDK application

Name of SDK provider

Purpose of Collection and Use

Personal Information Collected via SDK

Sensitive Permission Requested

Link to SDK Provider Privacy Policy

China CPS vendor SDK

Shanghai Minrui Information Technology Co.

To provide consumed booking reports as commission fee certification

Order ID

Nil

http://www.rapidtech.com.cn/eula/ra/privacy.html

Baidu map

Beijing Baidu Netcom Technology Co. ltd.

To provide mapping services and precise geolocation for Guests physically located in Mainland China.

Location Information

• GPS coordinates
• WLAN Access Point

Mapping Services:

• Coordinate Exchange
• WLAN Access Point
• IMEI

GPS

http://lbsyun.baidu.com/index.php?title=open/question

Amap

AutoNavi Holdings Ltd.

To provide mapping services and precise geolocation for Guests physically located in Mainland China.

Location Information

• GPS coordinates
• WLAN Access Point

Mapping Services:

• Coordinate Exchange
• WLAN Access Point

GPS

https://wap.amap.com/doc/serviceitem.html

https://developer.amap.com/pages/terms/

https://cache.amap.com/h5/h5/publish/238/index.html

Adobe Analytics SDK

Adobe Inc.

To provide User behavior tracking including events tracking from interface and social profile for WeChat Rewards Club MiniProgram only

User agent info (include user device/OS/browser information)

User IP Address

Member ID

Member status

Member points balance

Corporate id

Member reward points

MP open ID

Nil

https://www.adobe.com/legal/terms-linkfree.html

https://www.adobe.com/privacy/policy-linkfree.html#info-share

Sensors Data Tracking

Sensors Network Technology(Beijing) Ltd

To provide User behavior tracking including events tracking from interface and social profile for  WeChat Rewards Club MiniProgram, WeChat Corp MiniProgram, Alipay MiniProgram and IHG Rewards Club WeChat Official Account

User agent info (include user device/OS/browser information)

User IP Address

Member ID

Member status

Member points balance

Corporate id

Member reward points

MP open ID

Phone number

Email

Gender

Country

Province

City

Register time

is_Corp

is_RC

Alipay UserID

Nil

https://www.sensorsdata.cn/terms/privacy.html

Geetest Captcha

Wuhan Jiyi Internet Technology Co., Ltd.

Geetest Captcha is a test to tell human and bots apart  to preventing malicious attacks with login authentication.

Device Information:

• Model
• Operating System
• Memory
• OS Version
• IP Address

Device motion parameters:

• Cursor movement & Click
• Screen Width & Height

Nil

http://www.geetest.com/Service

http://www.geetest.com/Private