Call us
Prefer to speak with one of our customer care representatives directly? You'll find contact information here.
For booking assistance, please select Worldwide Reservation Offices.
For assistance regarding IHG® One Rewards, please select IHG® One Rewards Service Centres.
- IHG® ONE REWARDS SERVICE CENTERS
- WORLDWIDE RESERVATION OFFICES
Serving the best interest of our members is the goal of our IHG® One Rewards Customer Care Centres.
To reach us with any questions or issues, simply call, email, or fax to the contact points below.
We are available 24 hours a day, 7 days a week unless otherwise indicated.
United States and Canada
Telephone: 1-888-211-9874
Fax: 1-800-725-8232
TDD: 1-800-334-5194
Europe, Middle East and Africa
Telephone
Universal International Freephone Number: +800 2222 7172 (00800 2222 7172 in most countries)
Austria, Belgium, Denmark, Finland, France, Germany, Hungary, Ireland, Israel, Italy, Luxembourg, Netherlands, Portugal, Russia, Spain, Sweden, Switzerland, and the United Kingdom
Middle East: +973 6 500 9 296 **
All other Countries/Regions: +44 1950 499004 **
Fax: +44 1950 491716 **
Asia/Pacific
Telephone
Universal International Freephone Number: +800 2222 7172
Australia, Japan, Korea, Malaysia, New Zealand, Philippines, Singapore and Thailand
Mainland China: 800 830 1128 or 021 20334848 (Toll charge apply)
Hong Kong: 800 965 222
Macau: 0800 728
Taiwan: 00801 863 366
Hours of Business:
Mon - Sun 7:00am - 11:00pm BJS
Japan
Hours of Operation:
Mon-Fri 9:00am-6:00pm JST
Korea
Hours of Operation:
Mon-Fri 9:00am-6:00pm KST
All other Countries/Regions: +632 8857 8788 **
Fax: +632 8857 8787 **
Mexico
Telephone: 001 800-272-9273 **
Central and South America
Telephone
English: +1 801-975-3063 **
Spanish: +1 801-975-3013 **
Fax: +1 801-974-3086 **
+ Denotes international access code. 00 or 011 in most countries.
* Toll charges may apply
** International calling rates may apply
When in these countries/regions or cities, you can make reservations at any IHG property worldwide by calling these numbers.
