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洲际 苏梅岛洲际度假酒店

苏梅岛洲际度假酒店洲际酒店评论
宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
93%
推荐此酒店

整体体验

4.6

基于 109 评论
93%
推荐此酒店

Ratings Breakdown

109评论

  • 5 星级
    79
  • 4 星级
    20
  • 3 星级
    6
  • 2 星级
    2
  • 1 星级
    2

古い

By

2022 九月 18

ホテルの客室が古く、メンテナンスも良くなかった。室内に虫もたくさんいて、二度と泊まりたくありません。

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酒店服务很棒

By

2014 十月 21

本次休闲之旅,洲际酒店给我带来了无与伦比的服务,使我在本次旅行中得到了一段美好的回忆,让我的身心得到了一次愉快的休假,我非常喜欢洲际酒店带给我的服务,非常棒。

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Great personal Bulter service

By

2014 十月 16

Our stay at the 3 bedroom Napa villa was excellent. Our personal butler Teddy was very attentive and even help to settles our issues when we called him thru the hotel given mobile after his official working hours.

However, service from the frontdesk could be improved. We called instant service to ask for children amenities, slippers and bath robe on the first night and they told me they will check and get back to us. Subsequently, they called and inform that housekeeping is closed and they can only give me the amenities and slipper now and deliver the robes the next morning and to the door with only one set of kids amenities and slippers when its very clear in their records that there are two kids.The robes did not appear until we complained to our butler in the afternoon.

The next night, we are waiting for the delivery of the photos from elephant trekking. As we are told they will deliver at 9 plus pm, we called at 10pm to check if it has arrived and was told it was not and we were asked to wait till 11pm as usually they will deliver at that time. Again they say its not here. We got worried and called the vendor to verify and was told that they delivered at 9.30pm. We quickly called front desk and again they said there is nothing there for us. We panicked and called our butler who is already off duty on the mobile as we are leaving at 7.30am the next day. Our butler called back and checked with them and within 15 mins, the photos were delivered at our doorstep. We are truly grateful to our butler for his excellent customer service.

发布人HotelStaff
2014 十月 20
Hello koohiibaby, Thank you for your kind words about Teddy. He is certainly exceptional and we are proud to have him as a member of our team. I am sorry to hear of your delays with the Front Office, but thankful that Teddy came to the rescue! We hope you enjoyed your stay as the Three Bedroom Villa is very special and ideal for families. Please let us know when you are ready to come back to Samui! Cheers, Rose Director of Marketing & Sales
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Breathtakingly Beautiful ... Magical Memories

By

2014 十月 14

club

WOW is all I can say!!!

My husband and I decided in 2013 to organise a destination wedding

发布人HotelStaff
2014 十月 20
Dear Tanglz, Thank you for your short, but sweet, review! We hope your memories last a lifetime and that you return soon! Cheers, Rose Director of Marketing & Sales
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Honeymoon stay

By

2014 十月 11

My wife and I thoroughly enjoyed our stay at the Intercontinental – Samui Bann Taling Ngam Resort. The hotel was so amazing, with breathtaking views of the sea and beaches nearby. The staff were very friendly and knowledgeable and the room and entire hotel was absolutely impeccable. The food and bars were just as amazing.

Thank you for making our honeymoon stay so memorable!

发布人HotelStaff
2014 十月 20
Dear Jack2016, We are delighted to hear that you enjoyed your honeymoon! Thank you for your kind words. What a great way to start this new chapter in your lives! Hopefully you two will return sooner rather than later...it would make a great anniversary surprise! Cheers, Rose Director of Marketing & Sales
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非常棒位置和服务的酒店

By

2014 十月 08

platinumelite

一切几乎都完美无缺,这是一个适合宅在酒店休息的地方,周边没什么商业和观光,一切都很安静。不过反过来说,如果要热闹和好玩,这不是你应该选择的酒店。

酒店的服务和员工都很好,服务态度以及和他们聊天中感受到的对生活和工作的热爱,都让人尊敬。

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环境舒适

By

2014 十月 05

platinumelite

预定了2卧室villa。在占地极大的酒店范围内属于离前台非常近的房子,就在red pool旁边。
优点:酒店坐落于山坡上,面朝西,可以说是整个苏梅岛看日落最佳酒店,特别是Air bar。整体私密性很好。
缺点:酒店位置距离闹事距离45分钟车程,基本不会选择出门。餐饮选择较少,只有两家餐厅提供泰式及牛排类。绿化在人迹罕至的地方较为粗糙,基本就是自然生长。蚊虫较多。

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Staff attitude at IC Taling Ngam Resort

By

2014 十月 01

All the Staff were excellent, because of my mobility issues they were always there to offer help with myself and my wife as we moved about the Hotel. They were particularly helpful when we had to change rooms because there were too many stairs. We should have taken the advice given to us by the staff at as we checked in!

Although the hotel was not designed to be wheelchair friendly, there were some problem areas but the staff were always there to help. We did not have to ask, they all appeared to offer help without having to be asked, particularly when I had to be moved off the beach during the sudden rain shower!

发布人HotelStaff
2014 十月 06
Dear MTA77, Thank you very much for this great review and for complementing our wonderful service from our team. I am very pleased to read that our team make your trip at our “Home on the Beautiful Cliff” an unforgettably vacation one. I have shared your comments with our team members mentioned in your review and they were happy to read it too. Thank you once again to choose us as per your stay for family holiday destination in Thailand. It does very appreciate us! We hope to welcome you back to our resort in your second stay in near future. Warmest regards, Stephane Duchenne General Manager
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The perfect location for a wedding

By

2014 九月 30

We attended the Samui Baan Taling Ngam resort for a wedding. It was the perfect location with stunning views and attentive staff. A memorable experience!

发布人HotelStaff
2014 十月 06
Dear SJL69, Thank you so much for this great review and for naming us “The perfect location for a wedding!”. I am particularly pleased to hear that you had a memorable experience during stayed at our “Home on the Beautiful Cliff”, rest assured that I will share your positive feedback with the entire team. Thank you once again for your encouraging words of appreciation, we all sincerely hope to welcome you back to InterContinental Samui Baan Taling Ngam Resort very soon for another lifetime vacation. Warmest regards, Stephane Duchenne General Manager
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非常棒的酒店!

By

2014 九月 25

platinumelite

酒店海景一流,所有员工服务都很专业,非常适合家人及情侣出行。

PS: 健身中心的工作人员Mr. Arit非常热情友好,我和我的家人在此专门向他表示感谢!

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Great Hotel Complex

By

2014 九月 24

A fully inclusive resort facility that feels comfortable yet luxurious. Great stay!

发布人HotelStaff
2014 九月 30
Dear matoel, Thank you very much for a wonderful review. I have shared your fantastic feedback with the entire team. The team at InterContinental Samui Baan Taling Ngam Resort strives to make each guest experience as memorable as possible. We are very happy to read that we accomplished this during your stay with us. We all appreciate that you took the time to share your feedback. We look forward to welcome you back soon. Sincerely, Stephane Duchenne General Manager
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Fantastic Location with Uninterrupted Sea Views

By

2014 九月 23

On the whole we would recommend this hotel although we would like to pass comment on some areas for improvement:

1. Room Air Conditioning - We found this quite unfortunate; air conditioning was far too strong on the lowest setting. The lack of stable temperature control and noise made for poor sleep quality.
2. Restaurants - We found that restaurants had fixed price themed/buffet evenings but no forward marketing or promotion. Therefore on three occasions we were met with disappointment when we couldn't eat from All Day Dining Menus.
3. Concierge Services - On the check-out morning we rang for assistance with baggage; c.20 minutes passed with no assistance and we were forced to carried our own heavy baggage up three flights of stairs.

Apart from the above improvements, my wife and I had a good stay. We also took advantage of the All Day Excursion to An Thong National Park which was fantastic although a little pricey. Diversity and quality of food was also great and not overpriced. Well done and thank you to all the staff.

发布人HotelStaff
2014 九月 30
Dear Sir, On behalf of InterContinental Samui Baan Taling Ngam Resort Family, I would like to thank you for your feedback! I’m very proud to read that you and your wife had a good stay and had a fantastic Angthong National Marine Park trip with us. I take note of your suggestions. Your feedback is very important for us to improve our service and let us know more what is the guest feeling during stay with us. I will surely share your words with the team to improve their work. Thank you again for your valuable feedback and I do hope that we will get the chance to welcome you back to our “Home on the Beautiful Cliff” in the future. Kind regards, Stephane Duchenne General Manager
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