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전반적 평가 4,2
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오픈 갤러리
Holiday Inn Express Building 12015
Building 12015" />
2301 Sustainment Avenue
Fort Gregg-Adams, Virginia
23801
United States
체크인: 3오후
체크아웃: 11오전
체크인 최저 연령: 18
Building 12015/@37.226997,-77.345238">
Building 12015 2301 Sustainment Avenue
예약 우대 프로그램
- 최저가 보장
최저가 요금을 보장해 드리며, 그렇지 않을 경우 첫날 숙박은 무료입니다.
- 온라인 예약 보장
객실을 보장해 드립니다.
- 예약 수수료 없음!
직접 예약하는 경우 예약 수수료를 부과하지 않습니다.
- 개인정보 보호 및 사이트 보안
IHG는 고객의 프라이버시를 중요하게 여기며 고객의 정보를 보호하기 위해 노력합니다. 고객이 제공한 모든 개인 정보는 암호화되어 안전하게 보호됩니다.
House keeping was rough
ByCindy
tháng 9 28, 2024
I would have to say that house keeping was not up to par. I felt it was always half assed when it was done.. once they went two weeks without coming in and changing my bedsheets. I didn’t notice a constant schedule for house keeping. I felt that I ran out of toilet paper, tissues, and basic items almost every week.. I think if it wasn’t paid for by the government, I would’ve stayed elsewhere.
Friendly staff and comfortable stay!
ByCourtney
tháng 9 09, 2024
I recently stayed at the Holiday Inn Express, and I must say it was a wonderful experience! From the moment I arrived, the staff was incredibly welcoming and went out of their way to ensure I felt comfortable. Everyone I encountered, from the front desk to housekeeping, was friendly and always had a smile on their face. They were more than happy to answer any questions and offer help with any issues.
The rooms were spotless, and it was clear that cleanliness is a top priority here. The linens were fresh, the bathroom was immaculate, and everything was organized perfectly. I really appreciated how well-maintained the entire property was.
Overall, the combination of exceptional service and the high standard of cleanliness made my stay truly enjoyable. I highly recommend the Holiday Inn Express to anyone looking for a pleasant and comfortable stay!
Quality service
ByPadmore
tháng 5 28, 2024
The services over there was good and the staff were knowledgeable and helpful.
깨끗한 호텔
ByAmie Corris
tháng 2 11, 2024
The hotel stays clean despite of hundreds of people walking around the breakfast and some shared places.
No email receipt
BySmith307668
tháng 11 19, 2023
I checked out Friday 17 Mov and opted for an electronic receipt, it’s Sunday 19 Nov and nothing received.
Renovation Experience
ByVaWine
tháng 11 08, 2023
This location is the best location for what I need. During this visit, I thought someone had been in my room. Frustrated, I went to the front desk. Here me clearly, the level of professionalism was wonderful. The manager, Kim…I pray I’m correct, was calm and more than willing to see what was going on. This has been a long and exhausting year. I’m thankful for employees like these. Thank you for understanding and your patience.
탁월한 고객 서비스
ByAndrew Clark
tháng 8 14, 2023
Manager Merissa, and staff members Lauren and Terry Reie met and exceeded my every expectation I had as a hotel guest. As a platinum elite member, this has unquestionably been the best customer service experience I have had. In addition to making my experience wonderful, they worked with me on adjusting my stay to accommodate for various changes in my work schedule. I highly recommend this hotel because of their staff.
보통
ByStephie1432
tháng 2 14, 2023
My husband and I flew in for the weekend to visit our son who is stationed here at Ft. Lee for training, he ships out overseas for 3 years so we wanted to see him before he had to leave. I booked here so we could be close to my son. The staff were great and the breakfast was decent, that’s where the good stops. We got in late and by the time we got to our room we were too tired to complain. First the fan in the bathroom did not work at all. This made for a smelly muggy experience when we showered or used the toilet. Next, the heater/ac unit did not work and made a horrible sound once turned on so it was left off for the duration of our stay. Finally the bed, I have stayed in plenty of IGH locations and other and I have never slept in a more miserably uncomfortable bed. It honestly felt like I was sleeping on a concrete floor there was no give in the mattress and the pillows went flat as soon as you laid your head on them.
업무를 완료한다.
ByMisterPOG
tháng 12 30, 2022
Overally happy with my stay. The hotel needs a massive overhaul as far as internet service goes. Could barely load the internet via wifi due to the amount of guests that stay there. Needs a better system in place for guests to be able to enjoy having wifi over extended stays
Well maintained
ByCaNelms
tháng 11 08, 2022
Those who qualify to stay here, should. I am retired Army and this is my first choice in Fort Lee area. I have stayed at off-base facilities, and in comparison, this rates higher in my opinion, and budget friendly. The staff excels in everyway.
훌륭한 서비스
ByYehhh
tháng 11 07, 2022
The hotel staff are keen and lovable. Nice atmosphere and great facilities
Low Quality on Some Breakfast Items
Bytbastock
tháng 5 29, 2022
The eggs and cheese need improvement. At present, I’ve given up on anything with eggs or cheese in it. This is bad because the breakfast is such a nice offer but I am now eliminating all the staples that make breakfast, breakfast. Please improve these two things.